Privacy Policy

This privacy policy sets out how Lily Valley Pte. Ltd. uses and protects any information that you give Lily Valley Pte. Ltd. when you use this website.

Our Commitment to Privacy

Lily Valley Pte. Ltd. is committed to ensure that your privacy and personal data is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies. If you are only browsing this website, we do not capture data that allows us to identify you individually.

What We Collect

We may collect the following information:

Name
Contact information including email address
Other information relevant to customer surveys and/or offers

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We have tracking pixels from Google Analytics and Social Platforms installed on our site.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Who we share your data with

Lily Valley Pte. Ltd. may disclose Personal Data for any of the Allowed Purposes to:

Professional advisors, third party service providers, agents or contractors engaged to perform any of the above listed purposes for Lily Valley Pte. Ltd. under a duty of confidentiality;
Any person or entity which is part of Lily Valley Pte. Ltd. although only to the extent necessary to fulfil the Allowed Purpose;
Any person to whom disclosure is required under applicable laws or regulations;
Any court, tribunal, regulator, or other authority to whom disclosure is necessary under applicable laws or regulations.

If Lily Valley Pte. Ltd. needs to use your Personal Data for any other purposes, we will notify you and obtain your consent beforehand.

How long we retain your data

Lily Valley Pte. Ltd. will retain Personal Data in accordance with legal, regulatory, business and operational obligations.

What rights you have over your data

You have the right to request a copy of your Personal Data held by us and to request for any inaccurate Personal Data to be rectified. A request can be submitted in writing, by mail or email (details in the “Contact Us” section). Please note that we may be prevented by law from complying with any request that you may make. We may also decline any request that you may make if the law permits us to do so.

Lily Valley Pte. Ltd. reserves the right to charge an administrative fee for providing a copy of your Personal Data. If a fee is to be charged, we will inform you of the amount beforehand and respond to your request after payment is received.

Disclaimer

To the maximum extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorised or unintended use, access or disclosure of your personal data. This Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this Policy.